1. Do I need a referral to attend physical therapy?


Massachusetts has direct access, meaning a prescription from an approved provider is not required (see below for list of approved providers) Many insurance companies however, require a prescription for payment of benefits, so it is best to check with your insurance plan first.

2. Who can refer to physical therapy?

  • Physician
  • Physician Assistant
  • Nurse Practitioner
  • Podiatrist
  • Chiropractor

3. What can I expect during Physical Therapy? 

At your first visit Bob will sit down with you to discuss what brings you to Physical Therapy.  Impact on work, activity and sport will be discussed.  This will be followed by a comprehensive physical therapy exam, to determine the cause(s). Bob will the discuss clinical findings, and outline treatment plan, with discussion of your own personal goals, and objective goals of increasing strength, ROM and function and decreasing pain.

4. What should I bring?

  • Insurance card(s)
  • Referral (if you are not coming under direct access)
  • Shorts (for low back, hip or lower extremity problem)
  • Females: tank top or sports bra for neck, shoulder mid – back problem
  • Comfortable shoes

5. Do you accept my insurance?

Cape Coastal PT is currently accepting the following insurances:

  • Medicare
  • Blue Cross & Blue Shield
  • Harvard Pilgrim Health Care
  • Tufts Health Plan – Commercial
  • BMC Healthnet Plan
  • Neighborhood Health Plan
  • GIC / Unicare
  • United Healthcare
  • US Family Health Plan
  • Aetna
  • Workman’s Comp

Cape Coastal PT does not accept the following insurances:

  • Harvard Pilgrim Stride Plan
  • Mass Health
  • Tufts Public Plans

If you do not see  your insurance or are unsure if we accept, please contact your insurance company and confirm Cape Coastal PT as a provider.

48 thoughts on “FAQ

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